Crisis response
Resolving security and organisational crises through rapid response, expert advice and post-incident support.
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How we help
Organisations today face a wide range of threats which can quickly turn into a crisis. These range from unexpected changes to the security, operating and political environment, to complex internal challenges, reputational distress and cyber attacks. To minimise their impact, a time-sensitive, considered and dedicated response is key.
At S-RM, we minimise the impact of a crisis by helping you respond and recover quickly and responsibly, ensuring that when you return to business-as-usual and you are in a stronger, smarter and more resilient position than you were before.
Our crisis response services
Our services cover the full spectrum of crisis management and response:
- Complex risk management consulting and post-incident investigations.
- Crisis responders. Experienced senior level consultants to support and guide your crisis management team through an organisational crisis.
- Evacuation. Development and/or execution of your evacuation plan to remove at risk or injured personnel from danger.
- Incident managers. On-the-ground consultants able to develop a quick understanding of what has happened and support your team in executing a well thought-through response plan (including operational liaison support).
- Kidnap, ransom and extortion (KRE) consulting, including response and negotiation strategies.
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Speak to our experts
Bringing years of experience and regional knowledge to every case, our dedicated crisis response experts have a proven track record in minimising the impact of security and organisational crises.
Peter Doherty
Head of Crisis Response
Peter joined the business in 2016 and leads S-RM’s global crisis response capability, responding to a varied and complex client base, and specializing in 24/7-365 response to critical incidents and security risks; from natural and man-made disasters, terrorism, kidnap and evacuation, to providing resilience against cyber-attacks and security threats. Prior to joining S-RM, he was a highly experienced senior Detective at New Scotland Yard, with 30 years’ experience conducting major investigations within Specialist Operations including counterterrorism; homicide; serious & organized crime and sensitive intelligence.
As Deputy Head of the UK’s Hostage & Crisis Negotiation Unit (HCNU), he personally advised Government at national and international level on complex kidnap and hostage negotiation issues and has trained specialist law enforcement, military, and security services across the globe on best practice. He has extensive overseas operational experience including Europe, the Middle East, Africa, Asia, the Indian sub-continent, and the Americas.
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Paul Padman MBE
Deputy Head of Crisis Response
Paul joined S-RM in 2017. He supervises all response cases, coordinating the 24/7 deployment of S-RM’s global response team, and reviewing all critical incidents reported by clients, ensuring each receives an expert and bespoke response.
He previously served as a senior Detective at New Scotland Yard. He has over thirty years of policing experience, and has undertaken as well as supervised major investigations within both the Specialist Operations and Specialist Crime Directorates, specialising in covert policing techniques and countering serious and organised crime groups. He has also chaired a number of specialist crime, international policing boards. His last engagement was as Deputy Head of the Hostage and Crisis Negotiation Unit. As the lead for international case work, he advised and supported Government on numerous, complex, hostage, kidnap and extortion cases, including all cases with a terrorism nexus.
He has extensive international operational experience including terrorism, kidnap, piracy, extortion and unlawful detention cases, and has trained law enforcement and other government agencies domestically and internationally. His work was recognised in the Queen’s New Year Honours List in 2014 for “services to international hostage negotiation”.
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Talk to us today
Leading the way in crisis response services
Our trusted crisis response team offers support 24/7/365. From kidnap for ransom and extortion cases through to complex security incidents, reputational crises and cyber attacks, we’re here to help you and your organisation.
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