Case Manager

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most sophisticated clients in the world solve some of their toughest strategic challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing bright, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us.

Working in Corporate intelligence at S-RM

Every day, we’re asked by some of the world’s most prominent companies to research the backgrounds of those they’d like to do business with, respond to bespoke questions, and support our clients with intelligence as part of contentious disputes.

We use the latest research techniques and tools to investigate how companies and individuals do business in today’s world. It’s our job to find the evidence, analyze whether it’s true, and put it in context to help our clients understand its importance.

If that sounds challenging, it is. No day is the same at S-RM, and there’s incredible opportunities to learn. We’re proud to say our investigative training is amongst the best in the industry, and you’ll work alongside the smartest colleagues in the field. We hire to learn from your ideas as much as to share our own.

The range of topics we cover means there’s no ‘typical’ analyst or assignment. You’ll work alongside journalists, international relations experts, linguists, economists, lawyers, and scientists. Our work also spans every region of the world and over 30 languages. The only thing that matters is an enthusiasm for the work, a sense of curiosity, and the skills to succeed.

If that sounds like the kind of work you find interesting and the kind of team you’d thrive in, we’d like to hear from you.

The role

As an Associate, you’ll play a vital role in the development of S-RM’s fast growing Corporate Intelligence team. Associates work closely with our clients to understand their challenges, innovate solutions, and deliver findings. Our aim is to become trusted advisors to our clients.

Associates are skilled research analysts, case managers and people managers, as well as consultants. As a practitioner within S-RM, you will have the opportunity to develop junior colleagues, ensure world-class client service, and delivery of high-quality intelligence and analysis.

Associates also work closely with our clients to understand their challenges, innovate solutions, and deliver findings. Our aim is to become trusted advisors to our clients.

The successful candidate will report to the Washington-based Associate Director and will work across the full spectrum of the Corporate Intelligence practice. Their skills should include but not be limited to:

• An accredited degree, military service, or demonstrable equivalent experience;
• Experienced in US public records research and retrieval (e.g. civil and criminal proceedings, property records, bankruptcies, corporate and regulatory filings, etc.), commercial investigative databases (e.g. Westlaw, LexisNexis, Factiva, PACER, etc.), and common OSINT tools. Working knowledge of public records in Central or Latin America or other international jurisdictions is a plus;
• Proven experience identifying adverse issues and relevance, evaluating sources, and ensuring completeness and accuracy of public records;
• Working client service experience including independently responding to requests and issues, drafting proposals of varying complexities, and presentation of findings;
• Proven ability to effectively plan, staff, and manage projects of varying complexities within budget and timelines; and being accountable for the work of other team members, quality assurance, and client deliverables;
• Working experience in people management (e.g. providing feedback and guidance), administration (e.g. managing mid- and end of year reviews, management of PTO/sick days, etc.), and overseeing professional development of direct reports;
• Effective analytical and problem-solving skills as well as excellent oral and written communication skills; and
• Foreign-language proficiency is preferable, but not required.

What we're looking for

We think candidates with the following attributes and qualifications are likely to succeed as a Corporate Intelligence Associate. Ideal candidates should possess:

• Excellent interpersonal skills, integrity, and reliability;
• A proven ability to work autonomously in a fast-paced, deadline-oriented work environment;
• Demonstrated ability to prioritize multiple tasks and manage multiple workstreams;
• Adaptable with a proactive mindset towards client service and commerciality;
• Can-do attitude towards working outside job specifications and, when needed, working outside of standard business hours; and
• Strong work ethic, curiosity, and dedication to quality.

We nurture a culture of equality, diversity, and inclusion and we are dedicated to developing a workforce that demonstrates a variety of talents, experiences, and perspectives.

Eligibility

The successful candidate must have permission to work in the USA by the start of their employment.

Our benefits

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:

• Market leading maternity and paternity benefits:
  • Maternity leave: 26 weeks full pay followed by 13 weeks half pay
  • Paternity leave: 6 weeks of full pay;
• 20 holiday days per year + 10 paid public holidays, which increases with service to a maximum of 25 days (+1 day for every year you work for S-RM);
• 7 percent matching pension contribution;
• 4 x annual salary life insurance;
• 100 percent company-paid Teladoc benefit;
• EAP (Employee Assistance Program) for employee and immediate family, including counseling sessions;
• Flexible working hours;
• Free access to the mindfulness app, Headspace;
• A variety of training courses, including online learning;
• Company-paid private medical healthcare for employee, partner, and children. Access to Virtual Doctor, seasonal flu vaccination, various gym discounts and many other additional perks.
• Vision benefit for employee, partner, and children;
• Dental insurance from employee, partner, and children;
• Commuter benefits;
• A formalized recognition program.

The application process

We want to get to know you, and for you to get to know us, to see if we’d be a good fit. We are responsive and respectful of people’s time throughout our hiring process.

A typical application process includes:

• One interview to discuss you skills and capabilities
• An assessment to gain a deeper understanding of your Associate specific level skills
• Additional interviews discussing your previous experience, broader competencies, and suitability for the role; and
• Additional interviews with your potential colleagues and other practitioners across the firm.

If you want to apply, the easiest way to get your details to us is to send a CV and cover letter to recruitment@s-rminform.com.

Salary information for our US Corporate Intelligence Associates ranges from: $85,000- $150,000