Systems Administrator

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped companies, governments and private individuals solve some of their most complex challenges. From our offices in London, New York, Washington DC, Rio de Janeiro, Hong Kong, Singapore and Cape Town, we deliver critical insights from every country across the world.

We’ve been able to do this because of our outstanding people. We’re committed to developing bright, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us.

The role

Reporting to the Senior IT Service & Operations Manager, the Systems Administrator will play a crucial role in building, managing and maintaining systems for S-RMs Cyber Security functions globally, integrating directly into the cyber teams at S-RM, giving the person significant exposure to various cyber security practices. This person will be a crucial part of S-RM’s IT Operations Team, assisting to build and maintain centralised governance and management while being the primary point of contact for systems administration and engineering within the Cyber teams. As part of a dynamic team the Systems Administrator will support a hybrid infrastructure spanning physical networks, servers and storage, Microsoft Azure, Amazon Web Services, Microsoft (Office) 365 and other leading SaaS platforms.

Your work will include:

• Being responsible for the management and maintenance and continuous improvement of existing infrastructure within the cyber teams technology stack;
• Reducing current administrative overheads for practitioners building their own toolsets and infrastructure for client engagement;
• Understanding the departments current and future requirements and workflows, and map them for continual improvement methodologies;
• Providing guidance on industry best practice to S-RM practitioners within the cyber team when building upon existing solutions or building new solutions;
• Supporting in managing services, contracts, subscriptions, and licensing on behalf of the cyber teams;
• Maintaining and creating technical documentation and knowledge base articles;
• Assisting in maintaining & managing S-RM’s core infrastructure when applicable, including systems, software and infrastructure.  

The role will be based in our London office, however we have flexible working arrangements available.

What we're looking for

We think candidates with the following experience and qualifications are likely to succeed at S-RM.

That said, if you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

We’re looking for the following experience and qualifications:

• Extensive experience working within a systems administration role;
• Some experience working within a cloud environment. (AWS/Azure/Digital Ocean);
• Networking experience and certification at CCNA level or equivalent;
• DevOps exposure and interest is desirable.

The jobholder will need to have the following key personal skills and attributes to perform successfully in this role:

• First in class communication skills both verbal and written;
• Excellent interpersonal skills;
• Ability to manage workload, ensuring all tasks are performed within a timely manner;
• Ability to work within a team operating across time-zones, as well as independently when required;
• Excellent planning and organisational skills;
• Excellent attention to detail;
• Ability to work independently and collaborate across different teams and time-zones;
• Experience of working in a fast-paced enterprise environment.

Candidates must have permission to work in the UK by the start of their employment. 

Our benefits

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:

• 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days in total);
• Hybrid working and flexible working hours;
• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education;
• Life Insurance 4X Annual salary.

• Fertility treatment leave – 5 days of leave per cycle of treatment per year;
• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;
• Paternity leave – 6 weeks of full pay.

• Private dental and medical insurance (taxable benefit) for you and your family;
• Virtual GP for you and your family members that live in the same household;
• Various gym discounts for you and your partner;
• EAP programme for you and your immediate family;
• Free access to the world-famous mindfulness app

The application process

To apply for this role, please email your CV to recruitment@s-rminform.com.

The application process will include:

1. A preliminary call which will be a chance for you to find out more about S-RM and the role.
2. First-stage interview to assess your base-line skills for the role – this will be conducted remotely.
3. Second-stage interview discussing your previous experience, broader competencies, and suitability for the role – this will be conducted remotely.

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.