Incident Response Lead, Utrecht 

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing bright, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

The role

As a Cyber Incident Response Lead, your role will encompass both a strategic focus and leadership in managing cyber incident engagements in the BeNeLux region.

Key Responsibilities:

• Lead major incident response cases, specifically for cases that require Dutch language and have come in through the BeNeLux office. You will be required to engage with clients fluently in Dutch, providing guidance through critical cyber incidents with professionalism and assurance.

• Lead and manage team members of the incident response team, providing guidance and support to junior colleagues.
• Grow and develop our incident response service offerings across the Netherlands and broader BeNeLux region.
• Utilize existing relationships and market knowledge to strengthen our competitive position.
• Facilitate and participate in the Dutch language 24/7 on-call rota.
• Work with our global incident response leadership to ensure the delivery of exceptional client work within the region, while also playing a crucial role in helping shape the future of our global incident response practice.

What we're looking for

We are seeking a strategic and dynamic leader with extensive experience in cyber incident response. The ideal candidate will possess:

• Strong leadership skills with a proven track record in managing incident response engagements.
• Fluency in Dutch, with excellent communication skills to effectively guide clients through complex situations.
• A commercial mindset to participate in growing partnerships, particularly within the insurance and legal sectors.
• Strategic acumen to contribute to leadership meetings and influence the direction of our cyber practice.
• A good understanding of the BeNeLux cyber security market and existing relationships within the industry.

The successful candidate must have permission to work in the Netherlands by the start of their employment.

What we're looking for

We think candidates with the following skills and experience are likely to succeed as Incident Response Engagement Leads at S-RM.

You will need great consulting skills and a developed understanding of networks and security technologies. We will prioritise candidates with demonstrable digital forensics and incident response (‘DFIR’) experience, especially those that have worked in an incident handling capacity before. However, we’d encourage candidates with adjacent experience to apply. We believe that, with the right training, anyone that fits the profile below can make an excellent Engagement Lead. We have a proven track record of supporting those from diverse backgrounds to develop into this role.

We’re looking for:

• Great communication skills.
• A calm and empathetic style when under pressure.
• A thoughtful approach to solving problems.
• An instinct to seek the expertise of others and bring diverse skillsets together.
• Excellent client service and advocacy skills in your daily work.

Candidates must have permission to work in the Netherlands by the start of their employment.

Our benefits 

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:

• Maternity and paternity benefits including:
  • Maternity leave: 26 weeks full pay followed by 13 weeks half pay
  • Paternity leave: 6 weeks of full pay
• 25 holiday days per year, which increases with service to a maximum of 30 days + public holidays
• 7% matching pension contribution
• Several options around mobility such as an OV-card or a lease car
• 4 x annual salary life insurance
• EAP for your mental wellbeing, including counselling sessions available to you and your family
• Free access to the world-famous mindfulness app Headspace
• Flexible working hours
• Extensive training available, including through LinkedIn Learning with access to more than 13,000 different courses

The application process 

We want to get to know you, and for you to get to know us, to see if we’d be a good fit. We are responsive and respectful of people’s time throughout our hiring process.

A typical application process includes:

• Initial screening of your application by our recruiting team
• A technical interview to assess your baseline skills and give you some insight into the work we do.
• A meeting with some of our team members to get to know each other and see if there’s a match as a team.
• A scenario-based interview to understand how you would approach some of the challenges you’ll be faced within the role.

Please apply via: Job Application for Cyber Incident Response Lead at S-RM