Incident Response, Engagement Lead 

Who we are 

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us.

Working in Cyber at S-RM

Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever.

We’re building a team to meet this challenge. We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.

We also don’t believe there’s a typical cyber security professional. We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You’ll always find a range of perspectives and expertise to help you learn and grow.

If that sounds like your kind of team, we’d like to hear from you. 

The role

We are looking for a German speaking consultant to join our Cyber Incident Response team as an Engagement Lead. A successful cyber response only happens when a group of technical experts works seamlessly with a team leader who can get the best out of them.

Role responsibilities include:

• Project scoping: you will be a first responder to cyber-attacks, running triage calls with clients to understand the scope of the incident and setting out how S-RM can support.
• Project management: from that first call to the incident’s conclusion, you will be responsible for ensuring the response is managed effectively and efficiently, delivering for all stakeholders while on schedule and within budget. Typical workstreams include:
  • Working with clients to ensure that incidents are contained.
  • Overseeing a team of forensic analysts investigating the incident.
  • Advising strategies for responding to cyber threat actors.
  • Providing crisis management expertise to help clients navigate the incident.
• Relationship management: you will be responsible for building and developing relationships with the various stakeholders involved in a cyber incident, from the victims themselves to lawyers and insurance professionals.

We nurture a culture of equality, diversity and inclusion, and we are dedicated to developing a workforce that displays a variety of talents, experiences, and perspectives.

What we're looking for

We think candidates with the following skills and experience are likely to succeed as Incident Response Engagement Leads at S-RM.

You will need great consulting skills and a developed understanding of networks and security technologies. We will prioritise candidates with demonstrable digital forensics and incident response (‘DFIR’) experience, especially those that have worked in an incident handling capacity before. However, we’d encourage candidates with adjacent experience to apply. We believe that, with the right training, anyone that fits the profile below can make an excellent Engagement Lead. We have a proven track record of supporting those from diverse backgrounds to develop into this role.

We’re looking for:

• Native or professional fluency in German language.
• Great communication skills.
• A calm and empathetic style when under pressure.
• A thoughtful approach to solving problems.
• An instinct to seek the expertise of others and bring diverse skillsets together.
• Excellent client service and advocacy skills in your daily work.

Candidates must have permission to work in the South Africa by the start of their employment.

Our benefits  

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:

• 23 days holiday per year in addition to public holidays (+1 day for every year of service up to a maximum of 30 days in total);
• Hybrid working and flexible working hours;
• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education;
• Life Insurance 4X annual salary.

Parental Support:

• Fertility treatment leave – 5 days of leave per cycle of treatment per year;
• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;
• Paternity leave – 6 weeks of full pay.

Various Health and Medical Benefits including:

• Medical Aid (taxable benefit) for you and your immediate family
• EAP program for you and your immediate family;
• Free access to the world-famous mindfulness app.

The application process

We want to get to know you, and for you to get to know us, to see if we’d be a good fit. We are responsive and respectful of people’s time throughout our hiring process.

A typical application process includes:

• Initial screening of your application by our recruiting team.
• An interview to assess your baseline technical skills.
• An interview to discuss your previous experience, broader competencies, and suitability for the role.

Please apply via: Job Application for Engagement Lead, Incident Response at S-RM