Managed Detection and Response
Polus MDR is S-RM’s intelligence-led managed detection and response service, designed to provide 24x7 cyber resilience
Polus MDR is S-RM’s intelligence-led managed detection and response service, designed to provide 24x7 cyber resilience
Endpoint Detection and Response (EDR) solutions are a crucial component of modern cyber security strategies. However, correct deployment and management are as important as acquisition. In 2024, EDR was present in 40% of the incidents S-RM responded to, but ineffective in close to half of these due to incomplete coverage, lack of 24/7 alert monitoring, poor password hygiene, or misconfigurations. S-RM’s Managed Detection and Response (MDR) service addresses these challenges, providing 24/7 cyber resilience.
Powered with unique incident intelligence and backed by our award-winning IR team
Our in-house SOC operates 24/7 to ensure you’re protected, no matter where you are
Polus Attack Surface Management is included as standard, further improving your proactive cyber risk management
We have built our Polus managed cyber security services on an unparalleled foundation of incident response experience and real-world threat intelligence. Polus MDR gives you 24/7 coverage, informed by what our response teams are seeing in real time, driving faster and more relevant detection and remediation.

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Polus MDR allows you to intercept ransomware and other sophisticated threats before they gain a foothold while also controlling the risk of unassured and unwanted software - including illegal downloads and administrative tools on your network - and locking down malware within milliseconds. With Polus MDR you can identify any unusual user behaviour on your network that might indicate an attacker has access and halt malicious activity quickly and effectively.
Each year cases of ransomware rise, and the number of threat actors proliferate. AI is enhancing the threat actor's toolkit, making attacks easier to set up and execute. Polus MDR brings together advanced EDR, AI-enhanced behavioural analytics, real-time insights from the cases our team respond to, and always-on expert monitoring to interrupt novel attacks before they gain momentum. Our service can also be enhanced with Polus Threat Intelligence.
Building business resilience to cyber risks is becoming more complex and demanding. Your cyber security measures need to cover everything from cloud services and multiple IT systems to personal devices and hybrid or mobile work environments. Polus MDR is a managed, fully monitored MDR service designed to provide robust protection, minimise disruptive incidents, and help you recover quickly, enhancing your overall cyber resilience.
S-RM’s MDR service enables proactive, intelligence-led cyber defence by predicting and preventing attacks before they can become a reality. We leverage threat actor insights from the 600+ incidents our teams respond to each year to sharpen and focus our service, breaking the attack chain before it starts.
Our proprietary Attack Surface Management tool scans your IT estate from the outside-in - the same way an attacker sees it. This gives our SOC enhanced visibility of your external attack surface, who will work proactively with you to remediate externally facing vulnerabilities early.
Our SOC provides 24/7 monitoring overage, and in the event of an incident, our global response team is also available 24/7, with teams based in the UK, Europe, US and APAC.
Polus MDR is backed by a global incident response team who are renowned for their expertise, which is based on decades of negotiation and crisis management experience.
Following a cyber-attack, a national retailer needed to enhance its cyber security defences while maintaining flexibility for its evolving strategy.
S-RM extended EDR coverage through Polus MDR and our Security Operations Centre for continuous monitoring and threat response for 12 months. The service included expert EDR configuration support, 24x7 automated threat response, and tailored escalation policies to ease internal IT workload. This approach ensured improved and continuous protection, providing reassurance with managed MDR costs, all within a tight budget, allowing for strategic flexibility without constraining future cybersecurity options.
S-RM’s team have extensive experience supporting clients in managing critical cyber security events and providing security advice to corporate customers globally.
Find out how Polus MDR can help your business get ahead of emerging cyber threats. Get in touch with our team of experts to learn how we can support you today.
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