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Managed Detection and Response

Polus MDR is S-RM’s intelligence-led managed detection and response service, designed to provide 24x7 cyber resilience

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Endpoint Detection and Response (EDR) solutions are a crucial component of modern cyber security strategies. However, correct deployment and management are as important as acquisition. In 2024, EDR was present in 40% of the incidents S-RM responded to, but ineffective in close to half of these due to incomplete coverage, lack of 24/7 alert monitoring, poor password hygiene, or misconfigurations. S-RM’s Managed Detection and Response (MDR) service addresses these challenges, providing 24/7 cyber resilience.

Why S-RM

Powered with unique incident intelligence and backed by our award-winning IR team

Our in-house SOC operates 24/7 to ensure you’re protected, no matter where you are

Polus Attack Surface Management is included as standard, further improving your proactive cyber risk management

Polus MDR: Intelligence-led cyber defence informed by real-world threats

We have built our Polus managed cyber security services on an unparalleled foundation of incident response experience and real-world threat intelligence. Polus MDR gives you 24/7 coverage, informed by what our response teams are seeing in real time, driving faster and more relevant detection and remediation.

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What are the benefits to your business?

Click on each stage to find out more.

What makes Polus MDR different?

Intelligence-led cyber defence

S-RM’s MDR service enables proactive, intelligence-led cyber defence by predicting and preventing attacks before they can become a reality. We leverage threat actor insights from the 600+ incidents our teams respond to each year to sharpen and focus our service, breaking the attack chain before it starts. 

Polus ASM integrated as standard

Our proprietary Attack Surface Management tool scans your IT estate from the outside-in - the same way an attacker sees it. This gives our SOC enhanced visibility of your external attack surface, who will work proactively with you to remediate externally facing vulnerabilities early.

24/7 support, wherever you are, 365 days a year

Our SOC provides 24/7 monitoring overage, and in the event of an incident, our global response team is also available 24/7, with teams based in the UK, Europe, US and APAC. 

Award-winning incident response team

Polus MDR is backed by a global incident response team who are renowned for their expertise, which is based on decades of negotiation and crisis management experience.

Case study

Enhancing cyber resilience

Following a cyber-attack, a national retailer needed to enhance its cyber security defences while maintaining flexibility for its evolving strategy.
S-RM extended EDR coverage through Polus MDR and our Security Operations Centre for continuous monitoring and threat response for 12 months. The service included expert EDR configuration support, 24x7 automated threat response, and tailored escalation policies to ease internal IT workload. This approach ensured improved and continuous protection, providing reassurance with managed MDR costs, all within a tight budget, allowing for strategic flexibility without constraining future cybersecurity options.

Awards and accreditations

CR25 Winners Badge_sml
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37838_Crest icons_2022_4_PT + CSIR-
Chambers 2025 - Crisis & Risk Management
Cyber Incident Response Standard Level

Your first call for proactive cyber defence, accelerated by real-world threat response and intelligence

Find out how Polus MDR can help your business get ahead of emerging cyber threats. Get in touch with our team of experts to learn how we can support you today.

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